Grand Eliana Hotel Conference & Spa

4.0 star property
Central hotel connected to a shopping center in Arada with 2 restaurants

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Grand Eliana Hotel Conference & Spa

Lobby
Indoor pool
Executive Suite, 1 King Bed, Kitchen | Jetted tub
Standard Single Room | Premium bedding, minibar, in-room safe, desk
Executive Suite, 1 King Bed, Kitchen | Private kitchenette | Fridge, coffee/tea maker

Reviews

7.6 out of 10

Good

Popular amenities

  • Pool
  • Bar
  • Breakfast available
  • Free airport shuttle
  • Gym
  • Spa

Room options

Available filters for rooms
Showing 5 of 5 rooms

Deluxe Twin Room

Highlights

Furnished balcony or patio
Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Premium bedding
Blackout drapes/curtains
Hair dryer
  • 45 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

Junior Suite

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Premium bedding
Separate bedroom
Private bathroom
  • 5 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Executive Suite, 1 King Bed, Kitchen

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Air conditioning
Free cribs/infant beds
Kitchen
Refrigerator
Flat-screen TV
  • 88 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

Standard Single Room

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Premium bedding
Blackout drapes/curtains
Private bathroom
Hair dryer
  • 35 sq m
  • City view
  • Sleeps 1
  • 1 Twin Bed

Deluxe Double Room

Highlights

Furnished balcony or patio
Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Premium bedding
Blackout drapes/curtains
Hair dryer
  • 45 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

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Frequently asked questions

Does Grand Eliana Hotel Conference & Spa have a pool?

Yes, this property has an indoor pool. Pool access is from 7:00 AM–8:00 PM.

Is Grand Eliana Hotel Conference & Spa pet-friendly?

No, pets are not allowed at this property.

How much is parking at Grand Eliana Hotel Conference & Spa?

Self parking and valet parking are free at this property.

What time is check-in at Grand Eliana Hotel Conference & Spa?

Check-in start time: 2:00 PM; Check-in end time: 10:30 PM. Late check-in is available during limited hours.

What time is check-out at Grand Eliana Hotel Conference & Spa?

Check-out is at noon.

Does Grand Eliana Hotel Conference & Spa provide a shuttle to the airport?

Yes, there's a free airport shuttle.

Where is Grand Eliana Hotel Conference & Spa located?

Located in Arada, this spa hotel is within 1 mi (2 km) of St. George's Cathedral, Friendship Park, and Tiglachin Memorial. Holy Trinity Cathedral and Derg Monument are also within 1 mi (2 km).

Grand Eliana Hotel Conference & Spa Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 13 out of 65 reviews" "
Rating 8 - Good. 31 out of 65 reviews" "
Rating 6 - Okay. 16 out of 65 reviews" "
Rating 4 - Poor. 3 out of 65 reviews" "
Rating 2 - Terrible. 2 out of 65 reviews" "

8.0/10

Cleanliness

7.8/10

Staff & service

7.6/10

Amenities

7.0/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

6/10 Okay

Cecil

Liked: Cleanliness, staff & service, property conditions & facilities
The
Stayed 14 nights in Nov 2024

8/10 Good

Hailu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is ideally located in the prime area of the piazza neighborhood with easy access to transport and amenities. Staff are extremely friendly, helpful and ready to meet your needs at any cost. The hotel room and all accessible areas are spotlessly clean. Buffet style breakfast is provided at a cost with an option to order from a menu. The food is decent with a fairly reasonable price but it is not first rate. They used to have rooftop bar and restaurant but was unfortunately unavailable for unknown reasons during my stay. Plus, one out of the two elevators was out of service all the time and was a cause for some inefficiencies in several respects. Overall, it is a fabulous hotel and I'd certainly recommend it to others but the hotel must also improve its efficiency to provide services that match its status as a world class hotel.
Stayed 11 nights in Sep 2024

6/10 Okay

Kebede

Ride to airport was unavailable after waiting over 2:00 hours,That was a big problem and inconvenient. Room service delay beyond expectations,too much waiting time
Stayed 3 nights in Sep 2024

8/10 Good

Mary

Traveled with family
Liked: Cleanliness, staff & service, amenities
The hotel is located in a key area which is more attractive for visitors. All Staff are very polite and helpful. The breakfast is beautiful has a lot of options, rooms are clean and the small touch of dressing gowns and slippers are excellent. What my family and I would comment on for improvements are the fixtures need to be checked and fixed eg the light in our room was flickering and we had to unplug the whole thing, the shower in one of the rooms did not have the hot water working and when it did work it had no power at all, the towels need changing (they are clean but very old). Apart from that the hotel and staff are excellent.
Stayed 2 nights in Aug 2024

6/10 Okay

Alex, Fort Collins

Business traveler
Liked: Cleanliness, staff & service
This hotel has clearly seen better days, despite how it presents itself online. There seemed to be a lot of things lacking in upkeep or repair. A prime example is when I was inadvertently locked out on the balcony of my room for several minutes because the door handle broke off. The staff were overall friendly and accommodating, but there seemed to be a lack of communication from the beginning of my stay, and things falling through the cracks. Myself and several others did not have towels when checking in, or were not replaced after the dirty ones were taken. The airport shuttle is nice, but took almost an hour for it to pick me up at Bole, despite advance arrangements. Upon arrival it was not communicated to me where the bar or restauraunt(s) were, when they were open, when breakfast was available, where the pool was, etc. I had to figure this out on my own, and even then communication was severely lacking. For instance, I went up to the beautiful top-floor bar, but there were no staff around! After I was told were to find the restaurant and assured that it was open, the staff informed me that I could not be served because they were turning over the place, and not given any indication about where and when I could get food. The location of the breakfast buffet was changed on a day to day basis, was frequently out of coffee. The food quality was overall just okay. Despite all of this, the staff were friendly and helpful when pressed, the showers hot, and the bed comfy.
Stayed 4 nights in Jul 2024

8/10 Good

Yehenew Jimmy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel and staff are good, however the bed and other amenties need to be replaced.
Stayed 4 nights in Jul 2024

4/10 Poor

James

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Everything in this hotel seems to be broken down. From light switches to bulbs. My room had very little lighting. They tried to charge me $20 because I arrived early on the checking date and was allowed on the house. Nobody communicated this the extra charge when I was being allowed into the room.
Stayed 4 nights in Jul 2024

10/10 Excellent

Moges, Aldie

Liked: Cleanliness, staff & service, amenities
Prime location .
Stayed 2 nights in Mar 2024

4/10 Poor

Charles

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Where as the lounge is kept clean, the rooms leave much to be desired.
Stayed 6 nights in Dec 2023

10/10 Excellent

Rita

Stayed 1 night in Dec 2023

8/10 Good

Samson

Traveled with family
Liked: Cleanliness
Hot water not working and WiFi is slow.
Stayed 7 nights in Sep 2023

6/10 Okay

ASRES

Traveled with family
Disliked: Cleanliness, room comfort
Not so Good
Stayed 1 night in Sep 2023

6/10 Okay

ASRES

Disliked: Cleanliness
Stayed 1 night in Sep 2023

8/10 Good

Mesker, Miami

Liked: Staff & service, property conditions & facilities
nice hotel, with a good breakfast and gym facilities - shopping mall is adjoined to hotel - helpful staff at checkin and restaurant
Stayed 1 night in May 2023

10/10 Excellent

Getahun, Alexandria

Stayed 1 night in Jul 2022

8/10 Good

Issa, Bellevue

Liked: Cleanliness, amenities, property conditions & facilities
It’s ok but needs maintenance on some minor things in the room I had stayed
Stayed 1 night in Jan 2022

6/10 Okay

David

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
Good people poor product
We had problems with no hot water for several days because of electrical/generator problems, WiFi was almost nonexistent, and we could not get into our safe. Everyone was very nice and tried to help but this property needs some care and upkeep.
Stayed 8 nights in Apr 2021

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Great customer services. No internet connection for few days.
Stayed 6 nights in Mar 2021

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing and Comfort Stay in Eliana
It was amazing business trip and amazing about hotel stay and comfort travel also, but It was my business trip and far away from my meeting place and rest of the extended stay in other one.
Stayed 6 nights in Feb 2021

10/10 Excellent

Aymeric

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
surprisingly good for the price
Surprisingly nice, very good spa, just the restaurant is average and the breakfast quite limited. but the hotel is also quite cheap, so cant complain!
Stayed 2 nights in Nov 2020

8/10 Good

stuart

Business traveler
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Hotel needs TLC
The staff are very friendly and helpful but the hotels needs an upgrade. They are doing some construction work etc, so hopefully when it is finished the standard will have improved.
Stayed 3 nights in Nov 2020

8/10 Good

Yordanson

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Feb 2020

10/10 Excellent

Verified traveler

Traveled with group, Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was extremely friendly, helpful and spoke English. The hotel restaurant was always open. We always felt safe ad were very happy with the facilities. The gym was great too.
Stayed 8 nights in Aug 2019

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Clean and comfortable, pool and gym excellent. service overall good but somewhat inconsistent. Breakfast and food good, however selection limited and basics such as pasta not available at times.
Stayed 12 nights in Jun 2019

8/10 Good

Michael

Business traveler
Liked: Staff & service, amenities
It has a very good fitness centre. Room was spacious with good view. One elevator was out of service for half my stay, Shower fitting loose but shower worked well. Pillow cases were crumpled. My laundry disappeared for two days. Staff were all very polite and pleasant and tried to deal with my issues
Stayed 6 nights in Jun 2019