Cerrada de Caracol No. 137, Fracc. Farallón del Obispo, Acapulco, GRO, 396390
What's nearby
Diana the Huntress - 10 min walk - 0.9 km
Condesa Beach - 12 min walk - 1.0 km
Parque Papagayo - 3 min drive - 2.5 km
Icacos Beach - 6 min drive - 1.7 km
Papagayo Beach - 11 min drive - 3.4 km
Getting around
General Juan N. Alvarez Intl. Airport (ACA) - 18 min drive
Restaurants
McDonald's - 7 min walk
London English Pub - 9 min walk
Pizza Hut - 10 min walk
Vips - 12 min walk
Las Perronas - 10 min walk
About this property
Hotel Karoline
Hotel located in Costera Acapulco
Hotel Karoline provides amenities like a rooftop terrace and a garden. Guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
An outdoor pool with free cabanas
Tour/ticket assistance, luggage storage, and a 24-hour front desk
Room features
All guestrooms at Hotel Karoline offer comforts such as air conditioning, as well as amenities like free WiFi.
Extra conveniences in all rooms include:
Bathrooms with showers and free toiletries
Flat-screen TVs with cable channels
Languages
English, Spanish
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
No onsite parking available
Things to do
Outdoor pool
Family friendly
Outdoor pool
Guest services
24-hour front desk
Daily housekeeping
Luggage storage
Tour/ticket assistance
Outdoors
Free pool cabanas
Garden
Rooftop terrace
Accessibility
This property does not have elevators
More
Designated smoking areas
Room amenities
Bedroom
Air conditioning
Bed sheets
Bathroom
Free toiletries
Private bathroom
Shower
Towels
Entertainment
Cable channels
Flat-screen TV
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18
Check-out
Check-out before noon
Special check-in instructions
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Property payment types
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
We should mention
This property does not have elevators
Pool access available from 8:00 AM to 11:00 PM
No pets and no service animals are allowed at this property
Property is also known as
Hotel Karoline Acapulco
Hotel Karoline Hotel
Hotel Karoline Acapulco
Hotel Karoline Hotel Acapulco
Frequently asked questions
Does Hotel Karoline have a pool?
Yes, this property has an outdoor pool. Pool access is from 8:00 AM–11:00 PM.
Is Hotel Karoline pet-friendly?
No, pets are not allowed at this property.
How much is parking at Hotel Karoline?
This property doesn't offer parking.
What time is check-in at Hotel Karoline?
Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.
What time is check-out at Hotel Karoline?
Check-out is at noon.
Where is Hotel Karoline located?
Located in Costera Acapulco, this hotel is within a 15-minute walk of Diana the Huntress, Playa El Morro, and Condesa Beach. Diana Galleries Mall and Plaza Bahia are also within 1 mi (2 km).
Hotel Karoline Reviews
Reviews
6.8
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 6 out of 20 reviews" "
10 - Excellent
6
Rating 8 - Good. 4 out of 20 reviews" "
8 - Good
4
Rating 6 - Okay. 5 out of 20 reviews" "
6 - Okay
5
Rating 4 - Poor. 2 out of 20 reviews" "
4 - Poor
2
Rating 2 - Terrible. 3 out of 20 reviews" "
2 - Terrible
3
7.0/10
Cleanliness
6.8/10
Staff & service
5.4/10
Amenities
6.6/10
Property conditions & facilities
Reviews
6/10 Okay
Maximino
Traveled with family
11 January 2020
Disliked: Staff & service
Los demás hacían mucho ruido música muy alto volumen no agua caliente
El personal fue muy amable, desafortunadamente no tenían disponible terminal bancaria como era el acuerdo.
Las habitaciones son sencillas pero limpias y los aires acondicionados funcionaron perfecto así que pudimos descansar sin calor.
La ubicación muy buena
No hay un letrero y me fue complicado buscarlo. Sin embargo, el encargado del hotel siempre se portó muy amable. Por el precio está realmente bien el lugar, desafortunadamente no estuvo disponible la piscina.
Jesús David
Stayed 1 night in Jun 2019
2/10 Terrible
Verified traveler
Traveled with partner
28 June 2019
Disliked: Staff & service, amenities
Jamás me pude hospedar en ese hotel solo me hicieron el cobro cuando reserve y cuando llegue al hotel me dijeron que no había hecho ninguna reservacion y no me permitieron el acceso. Pésimo trato del señor de la puerta por que en realidad es un hotel disfrazado de casa. No lo recomiendo y yo diría que por ningún motivo se hospeden en ese lugar que solo te roba tu dinero
Es un total engaño ese hotel, no publican una imagen y cuando ya estás aya es otra la alberca muy sucia, no hay respeto para los huéspedes había escándalo de música hasta altas horas de la madrugada, además que la recepcionista tiene un carácter de la chingada, la luz se iba acada ratos y por las noches, en pocas palabras pésimo servicio de lo peor ningún punto a su favor