180 Av Costera Miguel Alemán Magallanes, Acapulco, GRO, 39670
What's nearby
Diana the Huntress - 6 min walk
Condesa Beach - 7 min walk
Galerías Acapulco - 9 min walk
Parque Papagayo - 16 min walk
Papagayo Beach - 17 min walk
Getting around
General Juan N. Alvarez Intl. Airport (ACA) - 32 min drive
Restaurants
Los Tarascos - 1 min walk
Tacos Chemis - 3 min walk
Barra Vieja 520 - 2 min walk
Boba Shot - 3 min walk
Restaurante Maria Bonita - 2 min walk
About this property
Hotel Canaima
Hotel located in Costera Acapulco
Hotel Canaima provides amenities like a terrace and a gym. Guests can connect to free WiFi in public areas.
You'll also enjoy the following perks during your stay:
An outdoor pool
Free self parking
Concierge services, a TV in the lobby, and smoke-free premises
Luggage storage, a 24-hour front desk, and a front-desk safe
Room features
All guestrooms at Hotel Canaima boast comforts such as air conditioning, in addition to amenities like free bottled water.
Extra conveniences in all rooms include:
Showers and free toiletries
32-inch LCD TVs with digital channels
Heating and daily housekeeping
Languages
English, Spanish
Property amenities
Internet
Available in some public areas: Free WiFi
Parking and transportation
Free self parking on site
Wheelchair-accessible parking available
Things to do
Fitness center
Outdoor pool
Family friendly
Outdoor pool
Conveniences
ATM/banking services
Front-desk safe
Guest services
24-hour front desk
Concierge services
Daily housekeeping
Luggage storage
Tour/ticket assistance
Outdoors
Terrace
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Wheelchair-accessible parking
More
Smoke-free property
TV in lobby
Room amenities
Bedroom
Air conditioning
Blackout drapes/curtains
Heating
Bathroom
Free toiletries
Shower
Entertainment
32-inch LCD TV
Digital channels
Food and drink
Free bottled water
Policies
Check-in
Check-in start time: 3 PM; Check-in end time: noon
Late check-in subject to availability
Minimum check-in age: 18
Check-out
Check-out before noon
Special check-in instructions
Front desk staff will greet guests on arrival
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Property is also known as
Hotel Canaima Acapulco
Canaima Acapulco
Hotel Canaima Hotel
Hotel Canaima Acapulco
Hotel Canaima Hotel Acapulco
Frequently asked questions
Does Hotel Canaima have a pool?
Yes, this property has an outdoor pool.
Is Hotel Canaima pet-friendly?
No, pets are not allowed at this property.
How much is parking at Hotel Canaima?
Self parking is free at this property.
What time is check-in at Hotel Canaima?
Check-in start time: 3 PM; Check-in end time: noon. Late check-in is available during limited hours.
What time is check-out at Hotel Canaima?
Check-out is at noon.
Where is Hotel Canaima located?
Located in Costera Acapulco, this hotel is within a 5-minute walk of Plaza Bahia and Diana Galleries Mall. Diana the Huntress and Playa El Morro are also within 10 minutes.
Hotel Canaima Reviews
Reviews
6.2
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 1 out of 16 reviews" "
10 - Excellent
1
Rating 8 - Good. 7 out of 16 reviews" "
8 - Good
7
Rating 6 - Okay. 3 out of 16 reviews" "
6 - Okay
3
Rating 4 - Poor. 2 out of 16 reviews" "
4 - Poor
2
Rating 2 - Terrible. 3 out of 16 reviews" "
2 - Terrible
3
7.2/10
Cleanliness
6.6/10
Staff & service
6.0/10
Amenities
6.2/10
Property conditions & facilities
Reviews
4/10 Poor
Verified traveler
6 February 2019
Liked: Cleanliness, room comfort
They had no record of my booking whatsoever. Luckily they had a room free.
desgraciadamente desde el inicio no me respetaron la recervacion alegabdo que no llege al check in a las 3 ni les avise que iva a utilizar la habitacion a pesar que recerve dando mi tarjeta y sin derecho a reembolso. En la recepcion solo me dieron la explicacion que fue orden del dueño y que no podian darme el cuarto con las caracteristicas y que se me complicaria conceguir algo porque los hoteles tenian mucha demanda y que los precios serian mayores y fue cierto nos costo mucho encontrar hospedaje lo unico bueno fue que el hotel que suerte encontramos se encontraba lejos del ruido de las chelerias
El hotel en general bien, lo malo, la taquerías que está casi frente al hotel con música súper alta hasta las 5 am que no deja dormir y obvio menos descansar
Desde la recepción no hay lugar para estacionarse y en un lugar cerca para bajar equipaje el mismo recepcionista me quito del lugar el trato no es tan cordial y para hacer el pago se tardo demasiado en una de las habitaciones problemas todo el tiempo con el aire acondicionado nunca lo repararon el olor de la limpieza de la entrada del hotel muy desagradable y todo el tiempo dar la vuelta para entrar porque estaban en reparaciones y querían vibrar las toallas en una habitación cuádruple solo querían dar dos toallas
Verified traveler
Stayed 3 nights in Dec 2018
8/10 Good
Verified traveler
3 January 2019
Liked: Cleanliness, room comfort
para pasar la noche es buena opcion y barata, comodo, bonita.
Verified traveler
Stayed 1 night in Dec 2018
6/10 Okay
Verified traveler
2 January 2019
Liked: Cleanliness, room comfort
No eciste como subir o bajar la temperatura del aire acondicionado , no te proporcionan más sabanas si las necesitas .
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