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El Tropicano

3.0 star property
Hotel connected to a shopping center in Costera Acapulco with 2 outdoor swimming pools

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for El Tropicano

2 outdoor pools
Front of property
Standard Room, 2 Double Beds
Garden
Restaurant

Reviews

6.6 out of 10

Popular amenities

  • Room service
  • Pool
  • Breakfast available
  • 24/7 front desk
  • Housekeeping
  • Air conditioning
The price is SAR 129
SAR 153 total
includes taxes & fees
10 Dec - 11 Dec

Room options

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

Highlights

Balcony
Air conditioning
Connecting rooms available
Private bathroom
Daily housekeeping
  • Sleeps 4
  • 2 Double Beds

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Parking included
Free WiFi
7.4 out of 10, Good, (365)
The price is SAR 158
SAR 188 total
includes taxes & fees
9 Dec - 10 Dec
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About the neighborhood

Map
Costera Miguel Aleman 20, Fracc. Costa Azul, Acapulco, GRO, 39850

What's nearby

  • El Rollo Acapulco - 8 min walk - 0.7 km
  • Icacos Beach - 8 min walk - 0.7 km
  • Acapulco Convention Center - 15 min walk - 1.3 km
  • Diana the Huntress - 3 min drive - 3.2 km
  • Condesa Beach - 12 min drive - 3.8 km

Getting around

  • General Juan N. Alvarez Intl. Airport (ACA) - 25 min drive

Restaurants

  • ‪Starbucks - ‬5 min walk
  • ‪Questa Pasta - ‬4 min walk
  • ‪McCarthy's Irish Pub - Acapulco - ‬5 min walk
  • ‪Suntory - ‬3 min walk
  • ‪Tacos Tumbras - ‬2 min walk

About this property

El Tropicano

Hotel located in Costera Acapulco
At El Tropicano, you can look forward to a terrace, a garden, and a restaurant.
Other perks include:
  • 2 outdoor pools
  • Cooked-to-order breakfast (surcharge), a porter/bellhop, and a 24-hour front desk
  • Smoke-free premises, tour/ticket assistance, and a front-desk safe
Room features
All 106 rooms have comforts such as air conditioning, in addition to amenities like room service.
Extra amenities include:
  • Bathrooms with showers
  • Balconies and daily housekeeping

Languages

English

Property amenities

Food and drink

  • Cooked-to-order breakfast available for a fee daily 8:00 AM–noon: MXN 199.00 for adults and MXN 105.00 for children
  • 1 restaurant
  • Room service available

Things to do

  • 2 outdoor pools

Family friendly

  • 2 outdoor pools

Conveniences

  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service

Outdoors

  • Garden
  • Terrace

Accessibility

  • This property does not have elevators

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning

Bathroom

  • Private bathroom
  • Shower
  • Towels

Outdoor space

  • Balcony

More

  • Connecting rooms available
  • Turndown service

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Minimum check-in age: 20

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children up to the age of 10 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately MXN 199.00 for adults and MXN 105.00 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

This property does not have elevators
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

El Tropicano
El Tropicano Acapulco
El Tropicano Hotel
El Tropicano Hotel Acapulco
Acapulco El Tropicano Hotel
El Tropicano Hotel Acapulco
El Tropicano Acapulco Hotel Acapulco
El Tropicano Hotel
El Tropicano Acapulco
El Tropicano Hotel Acapulco

Frequently asked questions

Does El Tropicano have a pool?

Yes, this property has 2 outdoor pools.

Is El Tropicano pet-friendly?

No, pets are not allowed at this property.

What time is check-in at El Tropicano?

Check-in start time: 4:00 PM; Check-in end time: midnight.

What time is check-out at El Tropicano?

Check-out is at noon.

Where is El Tropicano located?

Located in Costera Acapulco, this hotel is within a 10-minute walk of Naval History Museum, Casa de la Cultura, and Icacos Beach. El Veladero National Park and Acapulco Convention Center are also within 15 minutes.

El Tropicano Reviews

Reviews

6.6
Rating 10 - Excellent. 46 out of 230 reviews" "
Rating 8 - Good. 65 out of 230 reviews" "
Rating 6 - Okay. 59 out of 230 reviews" "
Rating 4 - Poor. 28 out of 230 reviews" "
Rating 2 - Terrible. 32 out of 230 reviews" "

7.0/10

Cleanliness

7.0/10

Staff & service

6.4/10

Amenities

6.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Personal con mala actitud. Hotel mal mantenido.
La mujer joven en la recepción era increíblemente poco profesional y adversarial, sin ninguna buena razón. Encienden la unidad de aire acondicionado vieja y mal mantenida con un control remoto y luego llevan el control remoto a la oficina, dejar a los huéspedes sin forma de controlar la temperatura en la habitación. Si tiene la opción de elegir otro hotel donde el personal tenga una actitud normal y hospitalaria hacia los huéspedes, hágase un favor y elija el otro hotel. Este cliente se ha alojado en miles de hoteles en diferentes países y nunca ha visto que el personal del hotel tenga una actitud tan poco profesional e inhóspita hacia los clientes que pagan. Esta revisión es publicada por alguien que es completamente razonable y lógico. La vida y los hoteles no son perfectos, pero ninguna persona razonable querría quedarse en un hotel con un personal con tan mal comportamiento. Elija cualquier otro hotel si hay uno disponible.
Stayed 2 nights in Dec 2023

8/10 Good

Desiree

Liked: Staff & service
Staff was great. The property is a bit run down and the pool was not very clean but a lot of people were swimming in it. The price was really great for 5 nights and we were happy with our choice in the end.
Stayed 5 nights in May 2023

10/10 Excellent

Jose

Stayed 1 night in Jan 2022

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked that it was cheap and the pool were clean and very cool. Also, everything was close by such as grocery stores and restaurants. I highly recommend this hotel for those who are in a budget or simply want to save some money and have a great time.
Stayed 3 nights in Jul 2021

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service
Stayed 3 nights in Dec 2019

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was not work it for the price we pay. The service was really bad. Room was so old and bathroom sink have mold. All over. Really bad experience. We try to go out as much we could as room was very unpleasant picture were not what it shows. misleading
Stayed 5 nights in Dec 2019

8/10 Good

Kaley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2019

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent place
Stayed 4 nights in Dec 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good
Beautiful. The best. Nothing to say. It was ok. Nice and clean.

6/10 Okay

anette, chicsgo

Liked: Staff & service
Rooms are clean, close to beach, transportation. Staff was friendly ,

8/10 Good

Pete, Chicago

Liked: Cleanliness, staff & service
Friendly staff
The staff was very friendly and personable. They helped with any questions even though they didn't speak great English and I didn't speak great Spanish.

6/10 Okay

Ronald, Ohio

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
cheap traveler
good budget hotel don't expect much and you will be happy, very hard beds, good hot water and a/c very cold but the location is what your really paying for, everything is in walking distance for everything else use the air condition bus to go up and down the main tourist strip

6/10 Okay

ronald, toledo, ohio

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
cheap traveler
good basic budget hotel, hard beds, good location everything you need is in walking distance

6/10 Okay

ronald, toledo, ohio

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
budget vacation
good basic hotel, a/c freezing cold, hot showers and hard beds, everything is in walking distance from here or short bus ride for 7 peso

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

TPieters, London, Canada

Liked: Cleanliness, staff & service, room comfort
Not a luxury hotel but we really enjoyed our stay
I had stayed in this hotel 28 years ago and it was decent then. I worried that it would be a dump. But we were pleasantly surprised by how clean the rooms and pool were (and we arrived on New Year's Day when a bit of a mess might have been understandable). The staff was very friendly and even upgraded us to a suite for free. The hotel is old--and our toilet got plugged--but the serviceman was up to the room within 10 minutes of calling the desk and unplugged it. Overall, it was a great deal for the price we paid.

8/10 Good

Tom, Cleveland, OH

Liked: Cleanliness, staff & service, property conditions & facilities
nice location
I was nice clean hotel and friendly staff - except for check in lady

2/10 Terrible

Julio, Vancouver

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Problems
I will never go in my life again.

6/10 Okay

Antonio B

Ok for the price
The price is right, low class, but we cant complain.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Generally good staff and location,
Only poor item is lack of internet service across their hotel, only available in the reception area. In this modern age of communication? Wi-fi is cheap to install. Otherwise hotel is ok but old and needs some touchup maintenance as for all hotels in Acapulco.

2/10 Terrible

E, Canada

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bed bugs!!!
Although this hotel looks as though it was once an amazing spot, as does most of Acapulco, the rooms was invested with bed bugs!!! Both beds and furniture had visible creepy crawlies and I was covered head to toe in bites. After having prepaid, we stayed our three nights on the hard dirty beds.. Someone needs to sink some much needed tlc into this place ASAP!!

6/10 Okay

Jaime

Liked: Staff & service
las habitaciones estan en un estado no aceptable y viejas las instalaciones, la cama vieja, las puertas descuidadas, les falta dar mantenimiento ya que son habitaciones que estan en uso y no estan en buenas condiciones
Stayed 2 nights in Nov 2024

4/10 Poor

Karla, Satelite, Naucalpan

Business traveler, Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Las habitaciones son super austeras, como que nunca le han dado manentenimiento, la televisión sin servicio, se sale el agua del aire acondicionado.
Stayed 1 night in Oct 2024

8/10 Good

Daniel A

Liked: Cleanliness, staff & service, amenities
Todo bien
Stayed 1 night in Jun 2024