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El Tropicano

3.0 star property
Hotel connected to a shopping center in Acapulco with 2 outdoor swimming pools

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Photo gallery for El Tropicano

2 outdoor pools
Front of property
Standard Room, 2 Double Beds | Room amenity
Restaurant
Garden

Reviews

6.8 out of 10

Popular amenities

  • Pool
  • Room service
  • Breakfast available
  • Housekeeping
  • 24/7 front desk
  • Air conditioning
The current price is SAR 136
SAR 164 total
includes taxes & fees
10 Mar - 11 Mar

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

Highlights

Balcony
Air conditioning
Connecting rooms available
Private bathroom
Daily housekeeping
  • Sleeps 4
  • 2 Double Beds

View all photos for Quadruple Room Standard

Room

Quadruple Room Standard

  • Sleeps 4
  • 2 Full Bed(s)

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The price is SAR 195
SAR 236 total
includes taxes & fees
31 Mar - 1 Apr
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About the neighborhood

Map
Costera Miguel Aleman 20, Fracc. Costa Azul, Acapulco, GRO, 39850

What's nearby

  • El Rollo Acapulco - 8 min walk - 0.7 km
  • Icacos Beach - 8 min walk - 0.7 km
  • Acapulco Golf Club - 20 min walk - 1.7 km
  • Diana the Huntress - 3 min drive - 3.2 km
  • Condesa Beach - 12 min drive - 3.8 km

Getting around

  • General Juan N. Alvarez Intl. Airport (ACA) - 25 min drive

Restaurants

  • ‪Starbucks - ‬5 min walk
  • ‪Questa Pasta - ‬4 min walk
  • ‪McCarthy's Irish Pub - Acapulco - ‬5 min walk
  • ‪Suntory - ‬3 min walk
  • ‪Tacos Tumbras - ‬2 min walk

About this property

El Tropicano

Hotel near La Quebrada Cliffs
At El Tropicano, you can look forward to a terrace, a garden, and a restaurant.
Other perks include:
  • 2 outdoor pools
  • Cooked-to-order breakfast (surcharge), smoke-free premises, and a porter/bellhop
  • Tour/ticket assistance, a front-desk safe, and a 24-hour front desk
Room features
All 106 rooms have comforts such as air conditioning, in addition to amenities like room service.
Extra amenities include:
  • Bathrooms with showers
  • Balconies and daily housekeeping

Languages

English

Property amenities

Food and drink

  • Cooked-to-order breakfast available for a fee daily 8:00 AM–noon: MXN 199.00 for adults and MXN 105.00 for children
  • 1 restaurant
  • Room service available

Things to do

  • 2 outdoor pools

Family friendly

  • 2 outdoor pools

Conveniences

  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service

Outdoors

  • Garden
  • Terrace

Accessibility

  • This property does not have elevators

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning

Bathroom

  • Private bathroom
  • Shower
  • Towels

Outdoor space

  • Balcony

More

  • Connecting rooms available
  • Turndown service

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Minimum check-in age: 20

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children up to the age of 10 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately MXN 199.00 for adults and MXN 105.00 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

This property does not have elevators
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

El Tropicano
El Tropicano Acapulco
El Tropicano Hotel
El Tropicano Hotel Acapulco
Acapulco El Tropicano Hotel
El Tropicano Hotel Acapulco
El Tropicano Acapulco Hotel Acapulco
El Tropicano Hotel
El Tropicano Acapulco
El Tropicano Hotel Acapulco

Frequently asked questions

Does El Tropicano have a pool?

Yes, this property has 2 outdoor pools.

Is El Tropicano pet-friendly?

No, pets are not allowed at this property.

What time is check-in at El Tropicano?

Check-in start time: 4:00 PM; Check-in end time: midnight.

What time is check-out at El Tropicano?

Check-out is at noon.

Where is El Tropicano located?

Located in Costera Acapulco, this hotel is within a 10-minute walk of Naval History Museum, Casa de la Cultura, and Icacos Beach. El Veladero National Park and Acapulco Convention Center are also within 15 minutes.

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El Tropicano Reviews

Reviews

6.8
Rating 10 - Excellent. 50 out of 235 reviews
Rating 8 - Good. 66 out of 235 reviews
Rating 6 - Okay. 59 out of 235 reviews
Rating 4 - Poor. 28 out of 235 reviews
Rating 2 - Terrible. 32 out of 235 reviews

7.0/10

Cleanliness

7.0/10

Staff & service

6.8/10

Amenities

6.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Desiree

Liked: Staff & service
Staff was great. The property is a bit run down and the pool was not very clean but a lot of people were swimming in it. The price was really great for 5 nights and we were happy with our choice in the end.
Stayed 5 nights in May 2023

10/10 Excellent

Miguel Angel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Estuvo todo tranquilo la estancia
Stayed 1 night in Feb 2025

10/10 Excellent

Altagracia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy gentiles el personal, el check in fue súper rápido y muy sencillo. Me encantó el precio, es un hotel muy lindo y su personal muy cálido.
Stayed 2 nights in Jan 2025

8/10 Good

Israel

Liked: Staff & service
Podria ser mejor actualizando sus instalaciones
Stayed 3 nights in Dec 2024

10/10 Excellent

Berenise Virginia

Liked: Amenities
Excelente servicio
Stayed 1 night in Dec 2024

6/10 Okay

Jaime

Liked: Staff & service
las habitaciones estan en un estado no aceptable y viejas las instalaciones, la cama vieja, las puertas descuidadas, les falta dar mantenimiento ya que son habitaciones que estan en uso y no estan en buenas condiciones
Stayed 2 nights in Nov 2024

6/10 Okay

SIMON G

Disliked: Staff & service
El aire acondicionado no servía, no funcionaba para enfriar todo el cuarto. En la mañana no había agua
Stayed 5 nights in Oct 2024

4/10 Poor

Karla

Disliked: Cleanliness, amenities, property conditions & facilities
Las habitaciones son super austeras, como que nunca le han dado manentenimiento, la televisión sin servicio, se sale el agua del aire acondicionado.
Stayed 1 night in Oct 2024

8/10 Good

Daniel A

Liked: Cleanliness, staff & service, amenities
Todo bien
Stayed 1 night in Jun 2024

4/10 Poor

Isaac Mario

Disliked: Cleanliness, staff & service, property conditions & facilities
Ni siquiera tenía tv
Stayed 1 night in Aug 2024

10/10 Excellent

Bertinne S.

Liked: Cleanliness
Excelente opción para dormir y estar afuera todo el día.
Stayed 2 nights in Jul 2024

8/10 Good

Sairi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Las camas no son tan cómodas y no tenían servicio de TV
Stayed 3 nights in Jul 2024

8/10 Good

Liliana

Stayed 1 night in Jul 2024

8/10 Good

Omar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es un hotel tranquilo y con muy buena comunicación. El personal muy atento y con muy buena actitud para ayudar
Stayed 3 nights in Jun 2024

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me gusta mucho ir ahí, solo revisar el tema del aire acondicionado
Stayed 3 nights in Jun 2024

10/10 Excellent

Roxana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buen lugar y el personal muy amable
Stayed 4 nights in Jun 2024

10/10 Excellent

Valeria Alejandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

8/10 Good

NOHELIA

Liked: Cleanliness, staff & service
Es un hotel muy viejito....sin embargo tiene muy buena atención del personal....todos muy amables!! Pero si pagarás más de 1200 por noche es caro...se pueden encontrar precio o a me ir preciomejores hoteles amuy caro
Stayed 2 nights in Apr 2024

10/10 Excellent

VICTOR

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2024

8/10 Good

adolfo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Falta silencio en las noches
Stayed 3 nights in Mar 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente lugar para pasa unos días agradablesel lugar muy limpio y la atención también muy esmerada
Stayed 3 nights in Mar 2024

6/10 Okay

IRENE

Liked: Cleanliness, staff & service, amenities
Necesitan arreglar sus baños y poner tv
Stayed 2 nights in Feb 2024

2/10 Terrible

Masaki

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

8/10 Good

Álvaro Adrian

Stayed 2 nights in Dec 2023

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Personal con mala actitud. Hotel mal mantenido.
La mujer joven en la recepción era increíblemente poco profesional y adversarial, sin ninguna buena razón. Encienden la unidad de aire acondicionado vieja y mal mantenida con un control remoto y luego llevan el control remoto a la oficina, dejar a los huéspedes sin forma de controlar la temperatura en la habitación. Si tiene la opción de elegir otro hotel donde el personal tenga una actitud normal y hospitalaria hacia los huéspedes, hágase un favor y elija el otro hotel. Este cliente se ha alojado en miles de hoteles en diferentes países y nunca ha visto que el personal del hotel tenga una actitud tan poco profesional e inhóspita hacia los clientes que pagan. Esta revisión es publicada por alguien que es completamente razonable y lógico. La vida y los hoteles no son perfectos, pero ninguna persona razonable querría quedarse en un hotel con un personal con tan mal comportamiento. Elija cualquier otro hotel si hay uno disponible.
Stayed 2 nights in Dec 2023