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Cristal Hotel Abu Dhabi

4.0 star property
Family-friendly hotel with a full-service spa and free valet parking

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Photo gallery for Cristal Hotel Abu Dhabi

International cuisine
Indoor pool
Exterior
International cuisine
Amber Deluxe | Premium bedding, minibar, in-room safe, desk

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Bar
  • Spa
  • Room service
  • Gym
The current price is SAR 259
SAR 325 total
includes taxes & fees
25 Mar - 26 Mar

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Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Emerald Suite

Premium bedding, minibar, in-room safe, desk

Emerald Suite

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
HDTV
Separate bedroom
Premium bedding
  • 50 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Quartz Suite

Premium bedding, minibar, in-room safe, desk

Quartz Suite

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
HDTV
Separate bedroom
Premium bedding
  • 46 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Amber Deluxe

Amber Deluxe | Premium bedding, minibar, in-room safe, desk

Amber Deluxe

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
HDTV
Premium bedding
Private bathroom
Bidet
  • 38 sq m
  • City view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Quartz Studio

Quartz Studio | Premium bedding, minibar, in-room safe, desk

Quartz Studio

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Kitchenette
Refrigerator
  • 46 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Map
Zayed The First Street, Adjacent Madinat Zayed Shopping Center, Abu Dhabi, Abu Dhabi

What's nearby

  • World Trade Center Mall - 14 min walk
  • Abu Dhabi Corniche - 2 min drive
  • Abu Dhabi Mall - 3 min drive
  • Al Wahda Mall - 4 min drive
  • Corniche Beach - 7 min drive

Getting around

  • Abu Dhabi Intl. Airport (AUH) - 33 min drive

Restaurants

  • ‪Tessare Cafe - ‬3 min walk
  • ‪The Brewhouse Gastro Pub - ‬1 min walk
  • ‪Oasis Chinese Restaurant - ‬5 min walk
  • ‪The Taste Of Korean Food - ‬1 min walk
  • ‪Sabkha Cafeteria - ‬3 min walk

About this property

Cristal Hotel Abu Dhabi

Upscale family-friendly hotel near Abu Dhabi Corniche
A grocery/convenience store, a terrace, and a coffee shop/cafe are just a few of the amenities provided at Cristal Hotel Abu Dhabi. Indulge in a Thai massage, a manicure/pedicure, and a facial at Cristal SPA, the onsite spa. The on-site international cuisine restaurant, Viewz Lounge & Grill, features happy hour and light fare. Stay connected with free WiFi in public areas, and guests can find other amenities such as a hair salon and dry cleaning/laundry services.
You'll also enjoy the following perks during your stay:
  • An indoor pool and a children's pool
  • Free self parking and valet parking
  • Full breakfast (surcharge), airport pick-up service (surcharge), and access to a nearby indoor pool
  • Babysitting (surcharge), massage treatment rooms, and tour/ticket assistance
  • Guest reviews say great things about the helpful staff
Room features
All 192 rooms include comforts such as 24-hour room service and premium bedding, in addition to thoughtful touches like laptop-friendly workspaces and air conditioning.
More conveniences in all rooms include:
  • Bathrooms with bidets and shower/tub combinations
  • 32-inch HDTVs with satellite channels
  • Free infant beds, electric kettles, and daily housekeeping

Languages

Arabic, English, Filipino, French, German, Hindi, Italian, Russian

Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free self parking on site
  • Free valet parking on site
  • 24-hour pick-up airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Full breakfast available for a fee daily 6 AM–10:30 AM: AED 55 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service
  • Coffee/tea in common area(s)

Restaurants on site

  • Viewz Lounge & Grill
  • Viewz Restaurant
  • Blendz Lobby Cafe

Things to do

  • Access to nearby indoor pool
  • Billiards/pool table
  • Children's pool
  • Fitness center
  • Full-service spa
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Access to nearby indoor pool
  • Babysitting (surcharge)
  • Children's pool
  • Free cribs/infant beds
  • Grocery/convenience store
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand
  • Grocery/convenience store
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • Terrace

Spa

  • 3 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Manicures and pedicures
  • Massage - hot stone
  • Massage - Thai
  • Massage/treatment rooms
  • Sauna
  • Spa open daily
  • Steam room
  • Thalassotherapy

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Elevator
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Free cribs/infant beds
  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Free newspapers
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Phone
  • Restaurant dining guide
  • Safe
  • Slippers
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

The following facilities are closed on Sunday, Monday, Tuesday, Wednesday, and Thursday:
  • Dining venue(s)

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for AED 150.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AED 200 per day

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately AED 55 per person
  • Airport shuttle fee: AED 175 per vehicle (maximum occupancy 4)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AED 150.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Please note that the only acceptable forms of ID at this property are an original passport with visa page or entry stamp page, or a resident ID card (Emirates ID). Driving licenses are not accepted as valid ID.

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 6 years old are not allowed in the swimming pool or fitness facility without adult supervision

Property is also known as

Abu Dhabi Cristal
Abu Dhabi Cristal Hotel
Abu Dhabi Hotel Cristal
Cristal Abu Dhabi
Cristal Abu Dhabi Hotel
Cristal Hotel
Cristal Hotel Abu Dhabi
Hotel Cristal Abu Dhabi
Cristal Hotel Abu Dhabi Hotel
Cristal Hotel Abu Dhabi Abu Dhabi
Cristal Hotel Abu Dhabi Hotel Abu Dhabi

Frequently asked questions

Does Cristal Hotel Abu Dhabi have a pool?

Yes, this property has an indoor pool and a children's pool.

Is Cristal Hotel Abu Dhabi pet-friendly?

No, pets are not allowed at this property.

How much is parking at Cristal Hotel Abu Dhabi?

Self parking and valet parking are free at this property.

What time is check-in at Cristal Hotel Abu Dhabi?

Check-in start time: 2 PM; Check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Cristal Hotel Abu Dhabi?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does Cristal Hotel Abu Dhabi provide a shuttle to the airport?

Yes, there's a shuttle from the airport to the hotel that runs on request. A fee of AED 175 per vehicle applies.

Where is Cristal Hotel Abu Dhabi located?

This family-friendly Abu Dhabi hotel is located in the entertainment district, within 1 mi (2 km) of Madinat Zayed Shopping Center, Abu Dhabi Corniche, and Corniche Beach. World Trade Center Mall and Qasr Al Hosn Centre are also within 15 minutes.

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Cristal Hotel Abu Dhabi Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 322 out of 556 reviews
Rating 8 - Good. 193 out of 556 reviews
Rating 6 - Okay. 24 out of 556 reviews
Rating 4 - Poor. 9 out of 556 reviews
Rating 2 - Terrible. 8 out of 556 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Rena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff. Great location.
Stayed 3 nights in Oct 2024

4/10 Poor

Ana

Disliked: Amenities, property conditions & facilities
The surroundings are not good; find a different area if you want to stay in Abu Dhabi. The room was without towels
Stayed 1 night in Jan 2025

10/10 Excellent

Musa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay @ Cristal
Excellent location, great rooms, super clean/ friendly staff. Great amenities- wonderful stay and appreciated the staff
Stayed 3 nights in Apr 2024

8/10 Good

Ellen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely service
Stayed 2 nights in Sep 2024

10/10 Excellent

Devon

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Not expecting a great room for the price I paid
Stayed 1 night in Nov 2024

10/10 Excellent

Chrispin See

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel. Pauline of front desk was superb
Stayed 2 nights in May 2024

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was very friendly and helpful. Check in was fast. Had a huge room with living room and great WiFi.
Stayed 2 nights in Jun 2024

10/10 Excellent

Noura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would go there again :)
Stayed 10 nights in Jan 2024

10/10 Excellent

Marc

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
recommended, price /quality is a great hotel
Stayed 6 nights in Oct 2022

10/10 Excellent

Shelley

Liked: Cleanliness, staff & service, property conditions & facilities
Although the property looks dated, our stay here was great. Stayed 2 nights - the room was large, clean and comfortable. Our windows looked into the building wall beside us but didn’t impact our positive impression. Breakfast was great, staff and service also great. Ate dinner one night in the restaurant on the 18th floor - the meal was really tasty and outstanding, and service was too. Only downfall we could find was the underground parking garage was a sauna and there were no signs to point you to where the lifts were! Please improve this! Area around the hotel also good; walked to the promenade, restaurants and shops no problem.
Stayed 2 nights in Nov 2024

10/10 Excellent

Evaristo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place
Stayed 1 night in Feb 2024

8/10 Good

Ho Pui

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are very helpful with spacious room.
Stayed 2 nights in Feb 2024

10/10 Excellent

Carron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Little gem of a hotel
Amazing little hotel with very friendly staff. Very close to the corniche and lots of shops and restaurants around. Madinat Zayed Mall is within walking distance ie 2 minutes away. Free parking was available. The breakfast buffet was very good also. I highly recommend this hotel and will be back .
Stayed 1 night in Jun 2024

10/10 Excellent

Anthon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great for business and leisure
Great experience staying for three nights at this hotel on a business trip to Abu Dhabi. It's clean and the ammenities are just great. Will stay again
Stayed 3 nights in Jan 2024

10/10 Excellent

Safina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice hotel and the staff are welcoming and helpful. The room was very spacious and clean. Excellent location, shopping centre literally across the road, alot of eating places nearby within walking distance. Highly recommended.
Stayed 2 nights in May 2024

8/10 Good

Radmila

Liked: Cleanliness, staff & service, room comfort
Staff was very nice and helpful. Cook chief - lady one - made always very delicious eggs of many kinds. Good location.
Stayed 6 nights in May 2024

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities
Will definitely recommend to a friend!
Stayed 1 night in May 2024

10/10 Excellent

Niaz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to shopping mall, lots of super markets restaurants
Stayed 1 night in Sep 2023

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, room comfort
Dirty bedsheet
Bedsheet has stain, strong perfume smell in the room
Stayed 1 night in Oct 2024

10/10 Excellent

Stuart

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very welcoming at check-in/out. Polite and courteous. Arrived very late due to flight delay but the short stay was comfortable.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel with perfect stuff
I had a really nice stay ! All the stuff was very very kind and helpful. I got a very nice upgrade to my room. Room was clean and spacious. Breakfast very good. I didn’t check out bars or restaurants in the hotel. Hotel is perfect location to explore Abu Dhabi. You can walk to some of the attractions or take bus or taxi. Bus stop and taxis are very close to hotel. Thanks a lot for perfect stay !
Stayed 4 nights in Jul 2024

10/10 Excellent

Nigel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Usual standard!
As expected
Stayed 1 night in Aug 2024

8/10 Good

FARNOOSH

Liked: Cleanliness, amenities, property conditions & facilities
Property was good.
Stayed 1 night in Aug 2023

10/10 Excellent

Khalid

Liked: Cleanliness, staff & service, property conditions & facilities
Even though our stay was short but we felt that the staff made us feel welcome and comfortable. They were very helpful , pleasant and courteous. In the near future I will most definitely stay at the hotel.
Stayed 1 night in Sep 2023

8/10 Good

Negin

Liked: Cleanliness, staff & service, property conditions & facilities
Not bad
The rooms don’t have coffee makers but the hotel is generally good for a few nights stay. The location was perfect for us but also nice to be able to walk around
Stayed 3 nights in Jan 2024