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"We booked into this hotel to have just 1 night before our flight home and everything else in Sestriere was fully booked. When we arrived in the afternoon, the man in reception was very rude and said we weren’t in the right place and he hadn’t heard of a hotel Torre. We walked round the town in heavy snowfall and eventually someone in a cafe helped us - took us back to the same place as it was the right hotel. The man was security and the reception staff were on an extended break - with only this man slouched in a chair and not interested in anything. It had the vibe of a cheap hostel for teenage groups…..except at £108/night, it wasn’t that cheap. It was central in the town. "

"Fantastic location to lifts for the price"

"Spacious chalet in a good location. Let down by malfunctioning kitchen equipment and poor communication from owner."

"Great location for the ski lifts! Staff very friendly and accommodating. "

"The staff are just amazing and the sauna is great after a long day in the slopes. Breakfast is nice and simple but very tasty. Location is perfect, short walk to the slopes"

"The best location in the town. Just few steps from the lift. Dinner is very good and there are options for vegetarians and gluten free. But the breakfast is poor. Large and comfort rooms (a little old)"

"Great stay - check in was late and rushed "

"Staff very helpful. Great location in the old city."

"Had a delay in route to the hotel. Spoke with staff on the telephone explaining the delay in Italy and I would arrive very late that night. They put me at ease explaining there will always be someone available 24 hours"