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Helnan Phønix Hotel

4.0 star property
Hotel with a fitness center, steps from Aalborg Historical Museum

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Photo gallery for Helnan Phønix Hotel

Family Quadruple Room | Hypo-allergenic bedding, desk, free WiFi, bed sheets
Junior Room, 1 King Bed | Hypo-allergenic bedding, desk, free WiFi, bed sheets
Lobby sitting area
Daily buffet breakfast (DKK 150 per person)
Front of property

Reviews

8.4 out of 10
Very good

Popular amenities

  • Gym
  • 24/7 front desk
  • Room service
  • Pet friendly
  • Parking available

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Double Room, 1 King Bed

Hypo-allergenic bedding, desk, free WiFi, bed sheets

Double Room, 1 King Bed

Highlights

Heating
Connecting rooms available
TV
Hypo-allergenic bedding
Hair dryer
Private bathroom
Cable channels
Desk
  • 19 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Quadruple Room

Hypo-allergenic bedding, desk, free WiFi, bed sheets

Quadruple Room

Highlights

Heating
Connecting rooms available
TV
Hypo-allergenic bedding
Hair dryer
Private bathroom
Cable channels
Daily housekeeping
  • 19 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Family Quadruple Room

Family Quadruple Room | Hypo-allergenic bedding, desk, free WiFi, bed sheets

Family Quadruple Room

Highlights

Heating
Connecting rooms available
TV
Hypo-allergenic bedding
Hair dryer
Private bathroom
Cable channels
Daily housekeeping
  • 21 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Room, 1 King Bed

Junior Room, 1 King Bed | Hypo-allergenic bedding, desk, free WiFi, bed sheets

Junior Room, 1 King Bed

Highlights

Heating
Connecting rooms available
TV
Hypo-allergenic bedding
Hair dryer
Private bathroom
Cable channels
Daily housekeeping
  • 39 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Double Room, 2 Twin Beds

Double Room, 2 Twin Beds | Hypo-allergenic bedding, desk, free WiFi, bed sheets

Double Room, 2 Twin Beds

Highlights

Heating
Connecting rooms available
TV
Hypo-allergenic bedding
Hair dryer
Private bathroom
Cable channels
Desk
  • 19 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Triple Room

Hypo-allergenic bedding, desk, free WiFi, bed sheets

Triple Room

Highlights

Heating
Connecting rooms available
TV
Hypo-allergenic bedding
Hair dryer
Private bathroom
Cable channels
Daily housekeeping
  • 19 sq m
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

About the neighborhood

Map
Vesterbro 77, Aalborg, DK-9000

What's nearby

  • Jomfru Ane Gade - 4 min walk - 0.4 km
  • Aalborg Harbour - 8 min walk - 0.7 km
  • Utzon Center - 10 min walk - 0.9 km
  • House of Music - 14 min walk - 1.2 km
  • Aalborg Zoo - 3 min drive - 2.1 km

Getting around

  • Aalborg Station - 9 min walk
  • Aalborg (AAL) - 13 min drive

Restaurants

  • ‪Burger Boom - ‬2 min walk
  • ‪Nam - ‬2 min walk
  • ‪Fisk Og Skaldyr - ‬2 min walk
  • ‪SushiMania - ‬4 min walk
  • ‪Cafe Friends - ‬2 min walk

About this property

Helnan Phønix Hotel

Upscale hotel near Jomfru Ane Gade
Located close to Aalborg Historical Museum and Budolfi Cathedral, Helnan Phønix Hotel provides a terrace, a gym, and conference space. Stay connected with free in-room WiFi.
Other perks at this hotel include:
  • Buffet breakfast (surcharge), self parking (surcharge), and a banquet hall
  • Multilingual staff, smoke-free premises, and a 24-hour front desk
  • Meeting rooms, an elevator, and a water dispenser
  • Guest reviews speak highly of the helpful staff
Room features
All 224 rooms include amenities such as free WiFi.
More conveniences in all rooms include:
  • Bathrooms with tubs or showers and hair dryers
  • TVs with cable channels
  • Heating, daily housekeeping, and desks

Languages

Danish, English

Similar properties

Terrace/patio

Milling Hotel Gestus

  • Breakfast included
  • Pet friendly
  • Free WiFi
  • Parking available
8.6 out of 10, Excellent, 1,003 reviews
The price is SAR 350
SAR 437 total
includes taxes & fees
11 May - 12 May
Milling Hotel Gestus

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (DKK 100 per day)
  • Limited onsite parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; DKK 150 for adults and DKK 150 for children
  • Coffee and tea in common areas

Things to do

  • Gym
  • TV in common areas

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Conference space
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • Elevator

More

  • 3 buildings
  • 5 floors
  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Limited room service

More

  • Connecting rooms available
  • Desk
  • Heating
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of DKK 200 per pet (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total pets
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Cribs (infant beds) are available for DKK 100.0 per day

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately DKK 150 for adults and DKK 150 for children
  • Uncovered self parking fee: DKK 100 per day
  • Pet fee: DKK 200 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Crib (infant bed) fee: DKK 100.0 per day
  • Credit card charges are subject to a surcharge

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector and a security system

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

Hotelstars Union assigns an official star rating for properties in Denmark. This property is rated 4 stars.

Property is also known as

Helnan Phoenix
Helnan Phoenix Aalborg
Helnan Phoenix Hotel
Helnan Phoenix Hotel Aalborg
Phønix Hotel Aalborg
Phønix Aalborg
Phønix
Helnan Phønix Hotel Aalborg
Helnan Phønix Aalborg
Helnan Phønix
Helnan Phønix Hotel Hotel
Helnan Phønix Hotel Aalborg
Helnan Phønix Hotel Hotel Aalborg

Frequently asked questions

Is Helnan Phønix Hotel pet-friendly?

Yes, this property allows dogs (limit 1 total). There's a fee of DKK 200 per pet, per stay. Service animals are exempt from fees.

How much is parking at Helnan Phønix Hotel?

Self parking is available for DKK 100 per day. Limited spots are available.

What time is check-in at Helnan Phønix Hotel?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Helnan Phønix Hotel?

Check-out is at 11 AM.

Where is Helnan Phønix Hotel located?

Located in Aalborg Centrum, this hotel is within a 5-minute walk of Aalborg Historical Museum, Budolfi Cathedral, and Jomfru Ane Gade. Jens Bangs Stenhus and Utzon Center are also within 15 minutes. Aalborg Station is 9 minutes by foot and Aalborg Vestby Station is 10 minutes.

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Helnan Phønix Hotel Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 751 out of 1779 reviews
Rating 8 - Good. 724 out of 1779 reviews
Rating 6 - Okay. 215 out of 1779 reviews
Rating 4 - Poor. 59 out of 1779 reviews
Rating 2 - Terrible. 30 out of 1779 reviews

8.2/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Louise

Liked: Cleanliness, staff & service, room comfort

Nice hotel

Great location, friendly staff, nice rooms - but bathrooms needs renovation.
Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, room comfort

Nice stay, good vaue for money

I had a nice stay. Friendly staff, clean hotel, good breakfast. Not luxury, but a nice and decent hotel with good value for money.
Stayed 1 night in Nov 2024

10/10 Excellent

Lars

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice stay in Ålborg!

It was just a nice place to be,- and close to everything in Ålborg. Nice people at the front desk!
Stayed 1 night in Nov 2024

10/10 Excellent

Kamil

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 2 nights in Dec 2024

8/10 Good

Lars

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel in the midle of Aalborg

Very nice place i the midle of Aalborg been there before always enjoyed it but this time the bath was poorly no hot water and no waterpresure but we still enjoyed our stay and we will visit again
Stayed 2 nights in Dec 2024

10/10 Excellent

Anders

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super
Stayed 1 night in Jan 2025

8/10 Good

Klaus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fine, using Helnan when possible
Stayed 1 night in Dec 2024

8/10 Good

Eirik Andersen

Liked: Cleanliness, staff & service

Greit hotell, sentralt, ok rom

Bra opphold, greit hotell som ligger sentralt. Noen hadde nyoppusset rom, og noen hadde gamle utdaterte rom.
Stayed 2 nights in Oct 2024

6/10 Okay

Moustafa

Liked: Cleanliness
the room is very small to move
Stayed 1 night in Dec 2024

4/10 Poor

Michael

Disliked: Cleanliness, property conditions & facilities, room comfort

Wornout

Wornuout furniture and bathroom interior..
Stayed 1 night in Nov 2024

6/10 Okay

James

Hotel is in poor condition and needs investment. Beds were Ok for sleeping however bathroomn drain had lots of flies, which is very off putting. The hotel is just lacking referbishment
Stayed 1 night in Nov 2024

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities

Dated feel

Quite a dated hotel. Room was fine in size, but ridiculously cold, acceptable for sleep but uncomfortable for working. Bathroom was very dated, small shower with quite cold water. It was relatively cheap but still disappointing as a whole.
Stayed 2 nights in Jan 2025

4/10 Poor

Svein ove

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Needs upgrade

The hotel is quite worn, and from an electrical point of view it’s not the safest place
Stayed 1 night in Dec 2024

6/10 Okay

Carsten

Dad and son trip to Aalborg, one night.

Stayed one night for the second time in one year. Only two issues continue anoy. No airconditioning and the parking. The lack of aircon can make the room pretty warm, you can open the window, but I prefer aircon. Be aware you can go from 100 kr. to 500 kr. for one night. Pay your parking in the lobby using qr code. So all in all minor issues. Great area, quiet and good breakfast. We'll be back.
Stayed 1 night in Nov 2024

8/10 Good

Eduard

Liked: Cleanliness, staff & service, amenities
Das Hotel war gut für eine Durchreise
Stayed 1 night in Mar 2025

10/10 Excellent

Nicolai

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
God beliggenhed og gode parkeringsmuligheder. Dejlig morgenmad 👍
Stayed 1 night in Mar 2025

2/10 Terrible

Yesenia

Stayed 4 nights in Feb 2025

4/10 Poor

Jørgen

Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in Jan 2025

6/10 Okay

Annelee

Disliked: Cleanliness, room comfort

Ikke forfærdeligt, men heller ikke rent

Håndklæderne virkede forvaskede. Toiletrullen havde været våd og ligget i brun væske, ikke særligt lækkert!
Stayed 1 night in Jan 2025

8/10 Good

Erik Sortkjær

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Mia Kristina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Christian K.

Stayed 1 night in Jan 2025

10/10 Excellent

Mikkel Vase

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

6/10 Okay

Verified traveler

Disliked: Property conditions & facilities

Stram op.

Det er de små ting der gør forskellen mellem middelmådigt og godt. - afløb der flyder over - toiletter der har svært ved at fungere som forventet - morgenmad til 9:30. 8:45 er alt tomt / halv tomt, snasket, fedtet og uappetitligt. Bordene er beskidte og personalet står i munter dialog uden at engagere sig.
Stayed 2 nights in Jan 2025

8/10 Good

Rene

Liked: Staff & service, property conditions & facilities
Morgen maden er ikke så god som det var før, mangler de rigtige bager rundstykker.
Stayed 2 nights in Jan 2025