Flawless guest service is the defining feature of every 5-star hotel in Zugdidi. From the minute you arrive, staff ensure your every need is met, whether arranging valet parking or providing a turn-down service. Also, hotels have to feature top-rate amenities to be eligible for a 5-star rating. These can include luxury toiletries, spas or saunas, swimming pools, gastronomic restaurants and knowledgeable concierge.