Impeccable guest service is the hallmark of every 5-star hotel in West Wendover. From the moment you enter the lobby, staff ensure your every need is met, whether recommending activities or providing in-room massage treatments. Plus, hotels have to feature upscale conveniences to be entitled to a 5-star rating. These can include luxury bathrobes, spas or saunas, swimming pools, fine dining kitchens and knowledgeable concierge.