Find 5 Star Hotels in Magadi from SAR 163

"This hotel is very nice. Definitely worth the 5*. Most of the staff at the hotel are really welcoming, nice and knowledgeable. Majority of them will go the extra mile to make your stay at the hotel really comfortable. Rohit who works at reception is exceptional. He is such a great employee and every morning he took time out to greet me, shake my hand and ask how I am and if I have any issues/questions. He provides top quality service and he is the reason why ITC Gardenia should be rated 5* purely down to his hard work. The room is lovely and big. Everything about the room is fine, bed, shower etc etc. the restaurants in the hotel are great and at good price and the canapés from 18:00 - 20:00 is a great idea. This hotel is very close to local attractions. The only thing I don’t like about the hotel is few staff members who work at the spa/gym. They aren’t helpful and feel like they are watching what I do. The spa is not recommended. I had a facial done and it did not last the allocated time and generally I don’t feel it was good. I had 20% discount and with them knowing that, I feel they just gave me the most expensive treatment to cover that discount. If Rohit is the honest member of staff, the staff at the gym/spa ruin it. I would stay at this hotel again and again but will for sure not make the same mistakes of using the gym/spa. "

"Staff was very friendly. We stayed for 4 nights. Each day breakfast options were outstanding. Specific staff members went out of their way to accommodate our needs. "

"Staff was very helpful and courteous. "

"Truly exemplary service standards by the entire team. Always ready and willing to support and smile. Thank you for the wonderful hospitality."

"I have stayed at several Shangrila properties but each one the experience is consistent wrt to hospitality, service and amenities"

"Great property - a throwback to old times!"

"Great food at Palette and Paranda!"

"This is an excellent hotel which is maintained immaculately. The staff are super friendly and huge shout out to Sarah in guest relations, Sayan and Baby at Cur8. The team always checked in on us and made sure we were comfortable throughout the stay. This is the best facility in Bangalore truly exceeds 5 stars! "

"Nice lush green property with friendly staff."