Flawless guest service is the defining feature of every 5-star hotel in Lida. From the moment you arrive, staff cater to your every whim, whether offering luggage assistance and storage or providing in-room massage treatments. What’s more, hotels have to feature upscale amenities to meet the standard for a 5-star rating. These can include luxury toiletries, spas or saunas, pools, gastronomic restaurants and knowledgeable concierge.