In Chencoh, a hotel needs to offer a specific number of high-end amenities to be rated 5 stars. These may include gourmet restaurants, saunas and spas, on-site gyms, premium bedding, complimentary luxury toiletries and more. What also sets 5-star hotels apart is their guest-centric standard of service. You can look forward to things like in-room massages, nightly turn-down services and concierge services. Some may also offer extra touches like welcome gifts.