Find 5 Star Hotels in Cheltenham

"Beautiful hotel in a great location."

"The buffet breakfast was a shambles Too many people not enough service space poor quality Walked out"

"Stunning modern Hotel with great location, facilities and a trendy bar. Also used the pool & gym which was excellent. Loved how the staff all introduced themself and gave their name. Only issue was 2 unplanned knocks at our door by staff coming to the wrong room. Management reacted well to address this issue. "

"The service at Hyatt Centric was exceptional. Staff made my husband and I feel like no request was a problem. I would recommend this hotel and we would come back and stay again!! Angie "

"Professional and friendly staff, and the amazing buffet breakfast made our stay extra special."

"Very modern, good size room"

"We had an amazing stay. The staff were amazing specially charlotte at check in, she was awesome, they granted us an early check in and late check out. The breakfast is so worth it. It’s one of the best buffet of the 100s 5* hotels we’ve been to in the past. We will definitely be back "

"Great experience, great hotel. Service was amazing. "

"This property is a hidden gem and we have stayed here several times. Very affordable and this time around treated to an upgrade. Can’t fault. "

"Had a great stay. Loved the upgrade option as I had the best view. Great location, I’ll be back 😊 "

"Very convenient and luxury features, also friendly and respectful staff"

"The service provided by all the staff at the Park Hyatt was incredible. Everyone was friendly, helpful and lovely to deal with. The room we stayed in was amazing, clean, spacious, classy interior and had a great view of the city. We were very lucky to have such a wonderful experience. We definitely be back! "

"We had a lovely stay here. Firstly, the service was fantastic and the staff were very attentive. The hotel is beautifully decorated with new furnishings. The gym and pool are incredible, even though the weather was cold, we did have a dip and the pool is heated! We did find the room way too hot though and found it hard to change the thermostat to cooler. The beds are also very firm. Heads up that there is a very very noisy bar 2 doors down that plays music very loudly until 5am 4 nights a...

"Central location, comfortable rooms, excellent service, restaurant a bonus "

"Staff was very helpful and friendly"

"Hotel is in the centre of the CBD area. Staffs are friendly and helpful. Room is spacious enough for a family of 3."

"There was just 1 thing i was not to happy about with Room, was booked for 4 people and and enough towels and etc for 2 people "

"Nice place very clean room staff are nice and professional. I didn’t like the pillows in the room. But I didn’t check to see if they had alternatives. Pool was great but I didn’t like the booths that you can rent. As the was not enough chairs to sit on and leave your stuff. Other than that we had a great time "

"Great location. Probably one of the best hotel bar areas we have been in for some time - great atmosphere. Bar food very good, as was breakfast. Location to a choice of public transport was fabulous and next to Fitzroy Gardens, or easy walk to city or Richmond also. Rooms are lovely. Pool for morning laps. Well worth a visit."

"The staff of the Pullman were excellent . Nothing was too much trouble "