In Bukit Lawang, a hotel is required to offer a certain amount of high-end conveniences to be designated 5 stars. These can include gourmet restaurants, on-site gyms, saunas and spas, complimentary luxury toiletries, premium bedding and more. What also sets 5-star hotels apart is their guest-centric service. You’ll enjoy things like concierge services, in-room massages and nightly turn-down services. Some may even offer additional touches such as welcome gifts.