Find 4 Star Hotels in Rhodopes Mountains from SAR 146

"Terrible experience, staff are rude and lie about using the mini bar and tried to charge us before leaving for drinks we did not drink. The maids did not even clean our room or leave us toilet roll, we had to ask for toilet roll every single day, there is a massive sewage problem that makes the bathroom smell like you know what ! Overall the experience we had was not a good one and are extremely disappointed as we paid £450.00 each for 7 nights which is really expensive considering we only had...

"I was pleasantly surprised by the hotel. Recommend."

"👍"

"Nice location friendly staff "

"Nice hotel in quiet position but within walking distance to town and gondola. Large spacious rooms. Good selection for breakfast and dinner. Dinner includes local wines and beer.Lovely spa area. Very friendly and helpful reception man Salih. Thank you"

"Room was very dirty. Manager was very rude and didn’t introduce hisself and say “sorry”"

"Great place for relaxing. Good food in the restaurant. Seeing a fox was a bonus. Comfortable bed, very clean apartment and courteous staff. Highly recommended."

"Good!"

"The hotel staff was nice and solved the reservation problem immediately by giving us hotel room for one day until the booking was confirmed by Orbitz. Next day we were transferred to the Hotel apart complex which is next to the Hotel. The rooms were not 4*. The furniture and the toilet were old. They give us two additional electric heating fans because the room was very cold, but this again was not enough to heat the room. No daily cleaning of the rooms. "

"This was not my first choice for a hotel in Bansko, but I'm so glad that I chose this. It had everything. You can see mountains everywhere, it has plenty of space where to park, staff are friendly, service is amazing, food was good, fair price. All in all, pretty good experience. "

"Lovely hotel with nice amenities in a great forest setting, was beautiful with snowfall "