Find 4 Star Hotels in Ore Mountains from SAR 239

"In short: one of the worst experiences I've ever had. Worst of all is the customer service. There was only one person at reception who spoke poor English. All the rest of the staff speak only German, all information and signs are in German. When checking in, we did not receive any information about amenities, facilities, absolutely nothing. Also, everyone is EXTREMELY unfriendly, almost rude. Even if there is absolutely no prior information, when you arrive at the hotel they charge for...

"Sehr sauberes und freundlich/warm gestaltenes historisches Hotel. Exzellente Qualität der Speisen und Getränke. Sehr guter, schneller und netter Service. Schnelle Zimmerreinigung. Perfekte Lage direkt im Zentrum. Unbedingt Parkplatz anmieten."

"Es war ein perfektes Wochenende. Es gibt nichts auszusetzen. Speisen und Getränke top. "

"The service was terrible. We booked a room online that said SLEPT 4…. It was a queen sized bed, in a room with barely any walking room around the bed. Literally 2 people would have been squished, so we had to upgrade (since we had 2 children with us). Online it said that there were TWO restaurants on site (one was closed and they didn’t mention that).. online it also said they had childcare (they didnt) We were told free parking - it was 30 euro. No one spoke English. So frustrating....

"Couldn’t find our payment. Had tonhelpnout others translating English to German. "

"The hotel is beautiful, all the areas are clean. The staff was nice, helpful and fast. Everything is perfect except the soundproofing of the room. I've been woken up in the next room since 4:30. You can hear absolutely everything, including small noises such as the mobile phone charger being pulled out of the socket. Putting things on the table, etc..."

"Wir waren einige Tage mit der Familie. Das Zimmer ist zweckmäßig eingerichtet. Das All in Paket ist hervorragend. Super Essen und große Getränkeauswahl. Der Service super freundlich. "

"Pros: Room was good size and spacious Mattresses were comfortable Bed was good size Room and hotel were clean Room was not noisy Sauna was pleasant Only 5 min to the slopes Cons: The WiFi did not work and there was bad phone reception The pillows were too flat The fridge was not cold enough "