Find 4 Star Hotels in Neustadt from SAR 233

"The staff was nice and accommodating. The bed was clean and comfortable but the bathroom not up to standard. The hotel is not close to the city center but easy to reach with the Strassenbahn if you don’t want to take your car. "

"The checkin was really unprofessional, nothing was prepared, all data had to be filled out again on paper, the staff was absolutely not welcoming. They did not even inform me about a 25 EUR early checkin fee upfront. They gave me a room right above the smoking area. It smelled and was noisy. At the checkout they claimed I had breakfast. Never did and never ordered it. The front desk staff was not welcoming or friendly at all. Not what I expected at this house. Poor!"

"Our suite was spacious and lovely, everyone was friendly and helpful, and we will definitely stay here the next time we travel to Jena"

"Nice."

"Staff were friendly, room was clean. The only short fall is that since the hotel is located at pedestrian zone, I had difficulty to find the back road to hotel parking even with a gps"

"The spa, gym, and lake views are excellent. The hotel has a very 90's feel and no room service (this was a bummer as we had a lake view room and wanted to stay in and relax). The beirgarten by the water has excellent food, although it closes at 930pm (as does the only restaurant on site (a buffet). The place was comfortable for 1 dayx the lake location and sauna were exactly what we wanted"

"The staff went above and beyond for us during our stay! The hotel is incredibly historic and charming. I highly recommend adding the breakfast to your stay. Jena is an absolute gem of a city and we would love to stay here again!"

"They had both hot breakfast(scrambled eggs,sausage and bacon) and various cold items prepared early in the morning. Room was fitted with a mini bar refrigerator and mini canisters of nuts for very reasonable prices. Coffee was delicious! Water pressure was excellent too."