Find 4 Star Hotels in Melrose from SAR60

"Good customer service "

"Very personable service. I was there for a funeral and was able to also find time to check out the area. Uber is very easy to acquire. A few minor service observations: garden shower head is nice; however, some hairstyles and textures don’t allow you to get your hair wet. The garden shower head makes it hard to shower. Housekeepers need to learn not to let the guest room doors shut hard. Many people travel from different time zones and our sleep patterns are off. They also need to ensure they replace the number of towels they remove from the room. I had to ask for terry a few times. The phone outlet in the bedroom is the only outlet that will allow you to use the international outlet to charge you US charging cable. I personally would stay at this hotel again despite the minor things mentioned above. The hotel is beautiful inside and outside and very secure. I used to stay at the Marriott Melrose Arch. This hotel made it very affordable for the 5 nights I was there. And again the staff was super friendly. "

"The staff in the hotel are fantastic and it was apparent that everyone really seemed to enjoy working here. Everyone was super friendly and made you feel welcome from the moment you arrived until you left. We stayed at the hotel on Heritage Day and noted in the morning that a BBQ was being set up next to the pool area. At lunchtime a large number of staff appeared, some wearing traditional outfits. They had obviously been given the opportunity to enjoy this special day with a BBQ provided and music to dance to which was great to see. Well done to the Hotel management in regard to all of the above. The hotel has a quirky aviation theme to it from the "runway" in the lobby, to the seats and decor in the bar and restaurant, and of course the rooms with some having a view of the airport. A free shuttle bus runs every 30 minutes to and from the airport and takes less than 10 minute. The buffet breakfast was excellent and in the evening there was an option of either a buffet or a choice from the a la carte menu. Thanks for making our stay so enjoyable after our cancelled flight. Keep up the great work! "

"Staff was professional. "

"One complaint, the USB didn't work. "

"Excellent staff who like their jobs, above average restaurant, super close to the airport!"

"Perfect from train station "

"The staff was super helpful. "