Find 4 Star Hotels in Galena, OH from SAR 281

"My stay at the Sonesta Hotel in Columbus was nothing short of exceptional. From the moment I arrived, I was greeted with warmth, professionalism, and a genuine sense of hospitality that made me feel truly welcome. The hotel itself is beautifully maintained—clean, comfortable, and stylish—but what truly sets this place apart is the outstanding customer service. Let me give a special shoutout to the dream team: Almonie Womack, Brian Dickers, and Dennis Larson. These three are absolute rockstars of hospitality. Almonie made me feel like royalty the moment I walked in—warm, welcoming, and full of positive energy. Brian was always one step ahead, anticipating needs I didn’t even realize I had—talk about next-level service! And Dennis? He’s the kind of professional who radiates pride in what he does. His dedication and genuine care for guests create an atmosphere that’s rare to find. The rooms were immaculate, the amenities top-tier, and the location perfect—but let’s be honest, it’s people like Almonie, Brian, and Dennis that turn a hotel stay into a five-star memory. I can’t recommend this place enough, and I’ll be telling everyone I know: if you’re staying in Columbus, Sonesta is the place to be."

"I was disappointed there was no bar or restaurant as advertised "

"The staff was very nice and understanding. We told the valet that we'd have to leave early in the morning before the valet employees start their shift and they left our vehicle up front with the keys at the front desk for us to pick up in the morning. The room was clean and quiet. And the hotel was within walking distance of quite a few things."

"Check in was awesome!"

"Great hotel. Great staff. Not a lot to do around the hotel. "

"Conveniently located with a great aesthetic! Very friendly staff at every interaction."

"I love this hotel! Third time staying here. Great location. Great customer service. Shake Shack in the lobby. What's not to love?"