Find 3 Star Hotels in Ziyang from SAR 120

"I stayed at a hotel on a cold day, and when I complained because the room was cold, they said the main heater was broken and they were fixing it and there was no heater. I had no choice but to endure it, but it was too cold... I checked that there was a room in another hotel right next door, and it was warm, so I paid more and tried to move, but the heater stopped working an hour after I checked in, and it was too cold and I said I would check out, and only then did they say the heater was working and send someone to turn it up! I wasn't the only one who heard it, and I clearly said that the main heater was broken and the entire room wasn't heated, but another employee said it was working and sent someone to turn it up? I saw another foreign woman complaining because she was cold and really angry!! It's a hotel that many foreigners visit, so you shouldn't lie and save on utility costs!! I don't want to go there again! There's a Chinese hotel in the next door, and I highly recommend it! When I asked if there was a warm room, they brought me warm tea and kindly showed me the room! "

"When i got to the border, the border control staff called the hotel to confirm I was staying there. They could not get through to the hotel at first. Once they did get through they told us the hotel was closed for refurbishment and that we had to book another hotel! Which we did via hotels.com. Now we are in a battle to get a refund as the hotel /and hotels.com are calling it a cancellation. 0/5 stars. "