Find 3 Star Hotels in Rila Mountains from SAR 153

"Breakfast buffet was always empty, everything run out and they wouldn't refill, things like bacon-bread-eggs-fruit. Even when you asked if they will refill staff will rudly reply that it has run out. We stayed for 1 week and our room floor was never cleaned, our beds were never made and we had to ask presidently for clean towels, which we got once. Even bed linen were too small and did not fit the beds, so you ended up sleeping on a bare mattress by the morning.No kettle in the room for your...

"Lovely family run hotel "

"I liked the spa. The location was perfect. The breakfast though was average "

"Average hotel, breakfast was nice and hot, rooms were very basic, staff were okay, would not return, location is okay, spa was nice "

"The property was tired and needed a refurbishment. Certain essentials were missing or did nor work. The oven knob was not turning the operating spindle to which it should have been attached,and the Micro Wave turn table didn't turn. Tthere were no plugs in the bath nor the Sink out let and the crockerty was sparse, I would say to summer visitors stay away if you are expecting air con. I had to go out and buy a fan. Other essentials were also missing. No bottle opener, not enough...

"Our maisonette was warm and cosy. It was lovely having the two balconies with views of the mountain. The staff were friendly and helpful and we enjoyed our stay. The only niggle was the pillows! Very lumpy and uncomfortable! I was a little bit disappointed that the hotel did not offer a personal touch to congratulate my husband on his 60th birthday. I had explained that that was the reason for our holiday and hoped they would do something a bit special, such as leaving a bottle of wine or a cake...

"We had a very pleasant and comfortable stay. Our 2- bedroom apartment was clean and spacious, the kitchen had sufficient amount of utensils and plates. We brought our own coffee machine, if we had not, there would not be a way for us to make our own coffee (we prefer it first thing in the morning, before dressing to go for breakfast to the restaurant). We appreciated that there was a kitchen towel and a feet towel (something that is missing in many other Bulgarian rental units), as well as...

"6"

"I stay in a one bed apartment and was thankful for the air-conditioning as it was hot outside. Plenty of room for one person and there was a view of the mountain from the windows. I had to buy some microwave cookware as there was no specific items of that kind in the apartment but that was the only thing that let the place down. "

"Arrived at the hotel but the man could not locate our reservation albeit we had only booked a few minutes before. He suggested we were at the wrong hotel but then showed us to the room. He wasn’t very friendly! We left the hotel at 8:45am but the reception was closed and nobody around. We called a phone number twice that was on the door but nobody answered so we had to leave the key on a hook on the door!!"