Find 3 Star Hotels in Lake Harmony, PA from SAR 529

"Requested different accommodations this visit and our room was just perfect. The front desk personnel were extremely helpful and courteous. We had two great nights at Split Rock. WE did not use the restaurant facilities since we like to go to two of our favorite restaurants which are: Terra-Cottage and for a casual dinner Shenanigans. Also, there is a great market at the Hub on the hotel grounds."

"Check -in was fine, room was freezing, door from the room was open when I got inside lobby, no hot water, mouse turds in corner of storage room, which I cleaned myself. I called the resort with no answer, drove from my unit to the front desk, registered my complaint of no hot water, never heard from anyone or got hot water. I have stayed here numerous times- at least 6 times and this was the worst experience I have had here. I know it was a holiday weekend but expected hot water and at least to be acknowledged concerning my hot water. There was also mouse turds in one of the storage closets. Also as I entered my room from the lobby, it was freezing cold, and the door to outside was opened a crack, so not locked which obviously factored into the cold room. I called the front desk numerous times with no answer so drove from my room to the front desk where other customers were also complaining about the cold water. I let the manager know my concerns and never heard from anyone. I know it was a holiday weekend but did not get what I paid for. Going to be hard to go back. "

"Great place for weekend getaway, children friendly and beautiful view from the window "