Find 3 Star Hotels in Karu from SAR 48

"The facility did not have power supply, no water to bath. I left wothout bathing and could not use the toilet. Room was not reserved for me even after paying. Poor management. "

"Beautiful place to stay"

"Environment not too bad "

"Great experience "

"…"

"Firstly, they didn't give us the room we booked on our first night and secondly, the bedsheet was not a cleaned one. After we complained, they changed the bedsheets immediately but changed the room the next morning. Breakfast was only served once out of the six days we stayed in this property. There's no microwave in the room. Wi-Fi was very sluggish. "

"The wifi is weak"

"Didn't sleep with light at night, no breakfast even when they said its inclusive "

"It's an old hotel, needs rehabilitation, renovation and reactivation. My toilet door locked me for 2hours, I was shouting no body heard me, no room service , I have trekked outside to buy soap and tissue, no towel, nothing given to me. TV is blind, mosquito had their feast on my body, they said no mosquito repellent available. Agura hotel is as good as a short time chalet. "

"I need to start by saying the staff of the hotel was amazing. Having said that the hotel was in desperate need of maintenance. There were stains all over the carpets. There was mold everywhere in the bathtub and shower. The bottom of the bath tub itself was stained. The internet didn't work. The list goes on. I went to try to have dinner at the restaurant and ninety percent of the things on the menu were not available. One of the elevators did not stop correctly and was not even with the floor....

"Amazing service. Great management! Just had a hard time with the power switch from generator to regular power. I have to manually remove the room card each time to turn turn on the sockets and television. I believe this can be easily rectified by connecting especially the tv socket to the inverter. Keep up the good work Guys!"

"The location is great but price is quite high considering the very very poor services in the hotel. I spent 3 nights there but didn’t sleep well in any of the night. Pillows are too hard. I couldn’t use the towels as they already turned brown. There were mosquitoes and small cockroaches in my room. The toilet paper was of the lowest quality. The breakfast was just omelet and bread, unbelievable for the price they charge. I will rate them 2/10"