Find 3 Star Hotels in Kampung Sungai Ara from SAR 74

"No facility in room ie hair cap, hair dryer nor ot water, coffee, tea "

"Been there"

"Nice service "

"The staff were friendly and service was prompt. The setbacks were the rate charged which did not correspond to the facilities. I booked a family room and it was not what I expected. Cramped, toilet was dirty, no toiletries provided except for a miserable small bottle of shampoo and body wash. No laundry bags, carpet was slightly damp and smelled musty. The layout of the room is very disappointing. The air cond is placed in the wrong location. And the car park is to be shared with the customers of the food court. Couldn't sleep at night because of the noises from the food court and the trains which ply the track behind the hotel. The hotel needs a revamp. I'm very sure not to go back to this hotel. "

"Customer service was great. However cockroaches were observed almost everyday in the room. Rats running around above the ceiling. Pigeons noise from above ceiling day and night. Should offer more breakfast options other than just vegan nasi lemak and sandwiches. Door sound insulation was bad. Add a door bottom seal could probably improve the sound insulation as well as sealing bottom gap and prevent cockroach entering the room. The room also didn't have telephone to call the front desk. "