Find 3 Star Hotels in Castelnau-d'Auzan from SAR 204

"Property itself was ok, however the lady in charge was extremely unhelpful. She went out of her way to make our stay more difficult than it needed to be and was constantly quoting regulations and insurance policies to justify her lack of customer service. Considering we were there for a wedding and booked almost the entire hotel, I feel she could have been much more welcoming."

"We arrived at 1pm and ended up waiting outside the property for 3 hours before we could check in despite the sign on the door saying reception was open from 2pm. There was nobody around to help us and nobody to answer the phone when we called. The property itself was ok but very basic and there was bugs in the room. There is nothing at the complex in terms of anywhere to get any food / drink and everywhere is a drive away. The swimming pool was also disappointing and quite dirty."

"This resort room seemed fairly run down and needing some TLC. for instance the coffee table had lost its bottom shelf but the screw had been left sticking out! The bedroom was cramped the bed hard and the pillows even harder. Plus point there was a fridge to cool the wine!"

"Correct pour un court séjour. Pas très confortable, strict minimum."

"Nous avons retrouvé les responsables que nous connaissons depuis plus de 12 années, et les nouveaux gérants, ambiance assurée. Un point noir cependant : notre arrivée n'était pas transmise par vos services auprès de la direction, après notre réservation par internet. Heureusement, nos sympathiques logeurs ont tout fait pour nous accueillir comme il se doit dans les meilleures conditions. "